1. Above the Line
We accept responsibility for our mistakes, accountability for our actions and we don’t pass blame.
Good isn’t good enough. I always deliver products and services of exceptional quality that add value to all involved for the long term.
We treat all people that we deal with in business with respect. Including but not limited to: team members, customers, suppliers & competitors.
I am innovative. I always think and look beyond the boundaries for a new solution. I look for ways to do more with less and stay on a path of constant and never ending improvement and innovation.
I make honest and fair agreements with myself and with my clients. I realise my integrity is my agreement.
For things to change, first I must change myself. I embrace change.
I am a team player and team leader. I do whatever it takes to stay together and achieve team goals. I focus on co-operation and always come to a resolution, not a compromise. I am flexible in my work and able to change if what I’m doing is not working. I ask for help when I need it and I am compassionate to others who ask me.
I am constantly looking for ways to increase my knowledge and education and share it with those around me. I know knowledge and success are closely inter-related.
I am candid, positive, open, honest and frank in my actions so my clients and team mates can feel comfortable in dealing with me at all times.
I am devoted to putting in time, actions, understanding and practise into towards the pursuit of life mastery in every endeavour I do.
I am disciplined and persistent in my work so my results, growth and success are consistent. Persistence and determination alone are omnipotent. I am “The Extra Mile”.
I give myself and others permission to win. Abundance is all around me and plenty for all.
13. Customer Service
We provide our customers with their best options, based on their needs not ours. We participate in the services industry, so – We Serve.
We provide a service of High Quality. Quality Experience from Quality Workmanship with Quality Products.
I am a truly grateful person. I give compliments and show appreciation frequently.
We provide offerings and services that are unique to our industry.
17. Goal Oriented & Results Driven
We have goals, we monitor, test and measure around them and strive towards achieving them.